Your helpdesk is indesperate need of more help
Orby can take the weight off your helpdesk teams by quickly and accurately addressing tickets, significantly reducing average handling time (AHT) of each request.
Manual, error-prone processes are slowing down your finance helpdesk and frustrating customers.
Finance helpdesk teams are under immense pressure to resolve a high volume of tickets quickly and accurately. But with the burden of manual tasks and the need to gather information from multiple systems, it’s easy for errors to creep in and response times to drag out.
Orby streamlines your finance helpdesk operations by automating routine tasks and integrating disparate systems. This means your team can focus on what really matters—delivering fast, accurate solutions to both internal and external customers, ultimately boosting satisfaction and productivity. Let Orby help you close tickets faster with fewer errors, freeing your team from the grind of manual labor.
Improve customer
satisfaction and loyalty
With Orby, a Fortune 500 enterprise helpdesk team was able to automate the processing of more than 1,000 return tickets per month, freeing up the team to process a higher volume of tickets while reducing the overall AHT by 25 minutes per invoice.
Transform Your Finance Helpdesk: Reduce Manual Labor, Improve Accuracy, and Close Tickets Faster
Break Free from Legacy System Limitations
Orby redefines efficiency for support and service teams. Our proprietary Large Action Model and Smart Actions tackle the repetitive, high-volume processes that legacy, rules-based systems can’t handle. Streamline ticket routing and claim resolutions with ease.
Boost Ticket Resolution Speed Without Development Bottlenecks
Orby empowers your teams to resolve tickets faster and more efficiently. By observing and learning from your team’s workflows, Orby quickly generates automations that integrate seamlessly into your processes. Adjusting workflows is simple and intuitive—just use natural language to make updates, without waiting on IT or technical support. Scale your operations with tools that adapt as fast as your team does.
Smarter Automation That Adapts and Improves
With Orby, automation evolves with your business. Continuous learning ensures workflows get more efficient over time, while self-healing capabilities allow automations to adapt to changes—like shifting ticket priorities or evolving system interfaces. No manual maintenance is required, so your team can focus on delivering exceptional support instead of managing broken automations.